Audio Pitch Changes in ActivePresenter 8

ActivePresenter Support Questions
1

Problem:When I record audio from my Line 6 Helix interface (set to 48k sample rate), the pitch is reduced a few steps. The speed does not change.This is only when playing my guitar live while screen recording. Microphone and audio coming from websites, for example, are OK. Changing the sample rate on the interface doesn’t help.
How can I fix this?

ActivePresenter Version: ActivePresenter Free Edition
Version 8.0.7 - 64-bit build. (Released: 2020.05.29)

OS: Windows 10

Notes:

2

Hi,

Can you please share the log of ActivePresenter to support@atomisystems.com, so we can analyze further to find out the cause of the problem? To view the log, click ACTIVEPRESENTER > Preferences… > Miscellaneous > View Log.

Regards,