App not displaying

Problem: App not displaying

ActivePresenter version: 8

OS: window 10 64bit. 81363.1256

Notes: i installed his software on my PH Folio 1040, but it’s not recording.
here is the screenshot of the result i usually receive whenever i tried to use i

Regarding the problem you mentioned: “Could not create a project file with specified name”, it may come from Windows or ActivePresenter depending on PCs.
Please follow the instructions below to see if it works:

Check if it is a Windows problem:
Open your web browser and press Ctrl+ S, then save the file to the Documents folder: C:\Users<your_user_name>\Documents.
If you can not save the file, it is a Windows problem.
There are some tricks to fix this problem on the Microsoft forum at
If the problem persists, you can try the steps in the case of an ActivePresenter problem.

Check if it is an ActivePresenter problem:
Create a data folder outside the Document folder, for example, a folder named ActivePresenter on Desktop.
Inside that folder, create two folders: ActivePresenter Projects and ActivePresenter Templates.
Start ActivePresenter, click Preferences (the Gear icon) > General, and set Project Location and Template Location to these folders.
Click OK and restart the program.