ActivePresenter shuts down

The software shuts down on MacbookAir and MacBook Pro after a while and when using the pause tab. When I start software on MacbookPro I get following message:

Cannot get the official hostname (error 0: Undefined error: 0)

If you want I can send you logfile.

Yes please send the log file as well.

sorry new user can`t upload

You can send email to



We confirm it is a bug in ActivePresenter 6.1.1. We will release an update to fix this issue in the next few days.