ActivePresenter shuts down

fangox · July 13, 2017, 10:26am

The software shuts down on MacbookAir and MacBook Pro after a while and when using the pause tab. When I start software on MacbookPro I get following message:

Cannot get the official hostname (error 0: Undefined error: 0)

fangox · July 13, 2017, 10:38am

If you want I can send you logfile.

dangle · July 13, 2017, 10:40am

Yes please send the log file as well.

fangox · July 13, 2017, 10:41am

sorry new user can`t upload

dangle · July 13, 2017, 10:48am

You can send email to support@atomisystems.com

Regards,

phuongdv · July 14, 2017, 2:04am

Hi,

We confirm it is a bug in ActivePresenter 6.1.1. We will release an update to fix this issue in the next few days.

Regards,