Your question title says “ActivePresenter crashes” while the problem description is “nothing happens”, so what does that mean?
Does it crash or you just didn’t notice any things that happen?
What is the error message?
No error message. Just fade away
I say crashes because it doesn’t do anything.
No recording and no control
If you wait and later you hit Ctrl+End, also nothing happens
After clicking Record button, can you look for the ActivePresenter icon in the system tray? Is it there? Can you click it to stop recording instead of pressing Ctrl + End?
Please share the full log at: %APPDATA%\ActivePresenter. Just copy and paste that in the address bar of Windows Explorer and press Enter. The log file is ActivePresenter.log in the opening folder.