ActivePresenter Crash when active Utterly

i have a Utterly Program to Noise Removal , after enable it ActivePresenter crashed


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2022-11-07 23:40:42: ActivePresenter 8.5.8 - 64-bit build. (Release Build: 2022.07.28) started
OS: macOS Version 13.0 (Build 22A380)
CPU Count: 10
Hostname: Nashwans-MBP. Memory: 15,682 MB. Available: 6,692 MB. Memory Load: 57%
Disk Space: 328,430 MB (Free: 248,232 MB)
Project Location: /Users/codenashwan/Documents/ActivePresenter/
2022-11-07 23:40:42: TempDir: /Users/codenashwan/Library/Application Support/ActivePresenter/temp
2022-11-07 23:41:23: flt sample format is not supported, s16 will be used
2022-11-07 23:41:23: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2022-11-07 23:41:23: Preparing to record audio from: Utterly Microphone. Channel: 2. Sample rate: 48000. Sample Format: 8
2022-11-07 23:41:23: flt sample format is not supported, s16 will be used
2022-11-07 23:41:23: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2022-11-07 23:41:23: Failed to load icon: microphone_on_128_d.png
2022-11-07 23:41:23: Failed to load icon: microphone_on_128_d.png
2022-11-07 23:41:23: Failed to load icon: capture_fullscreen_selected_128_d.png
2022-11-07 23:41:23: Failed to load icon: capture_customsize_128_d.png
2022-11-07 23:41:23: Failed to load icon: capture_fullscreen_128_d.png
2022-11-07 23:41:23: Failed to load icon: capture_customsize_selected_128_d.png

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2022-11-07 23:42:07: ActivePresenter 8.5.8 - 64-bit build. (Release Build: 2022.07.28) started
OS: macOS Version 13.0 (Build 22A380)
CPU Count: 10
Hostname: Nashwans-MBP. Memory: 15,602 MB. Available: 7,658 MB. Memory Load: 50%
Disk Space: 328,430 MB (Free: 248,226 MB)
Project Location: /Users/codenashwan/Documents/ActivePresenter/
2022-11-07 23:42:07: TempDir: /Users/codenashwan/Library/Application Support/ActivePresenter/temp
2022-11-07 23:47:27: ActivePresenter 8.5.8 (Release Build: 2022.07.28) shut down


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2022-11-07 23:50:41: ActivePresenter 8.5.8 - 64-bit build. (Release Build: 2022.07.28) started
OS: macOS Version 13.0 (Build 22A380)
CPU Count: 10
Hostname: Nashwans-MBP. Memory: 15,558 MB. Available: 7,737 MB. Memory Load: 50%
Disk Space: 328,430 MB (Free: 248,204 MB)
Project Location: /Users/codenashwan/Documents/ActivePresenter/
2022-11-07 23:50:41: TempDir: /Users/codenashwan/Library/Application Support/ActivePresenter/temp

Hi,

We have checked with the latest update of ActivePresenter 9 (https://cdn.atomisystems.com/apdownloads/ActivePresenter_v9.0.3_setup.dmg) and seen that it works. Can you please update to this version to see if it can resolve the issue or not?

Regards,

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