ActivePresenter Crash- Restore Video?

Problem:
I was in the middle of a 50 minute screen recording, then ActivePresenter crashed. I cannot find a Cache folder inside my documents, only an “Untitled” folder with “Video” folder inside that is empty.

ActivePresenter Version: 7.5.13

OS: Mac OS X

Notes: I really need to restore the video and audio from this screen recording.

Hi Vanessa,

If you cannot find a Cache folder, you can try finding hidden folder which places in the same folder with ActivePresenter projects.

Regards,