Activepresenter audio problem

activepresenter cannot showing audio after recording video

Hi,

Please make sure you have clicked the Audio icon to enable it before recording.
image

Please provide the ActivePresenter log file to support@atomisystems.com so that we can further check it if you turned on the audio but the audio didn’t appear after recording.
To view the log, in Start Page, click Preferences (the Gear icon) > Miscellaneous > View Log.

Best regards,
Hang

problem solved. thank you very much.