# ActivePresenter audio editing problems

**URL:** <https://talk.atomisystems.com/t/activepresenter-audio-editing-problems/10245>\
**Category:** Support Questions\
**Created:** [June 3, 2026, 4:25am UTC](https://talk.atomisystems.com/t/activepresenter-audio-editing-problems/10245 "2026-06-03T04:25:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SuzannesTutoring.com](https://talk.atomisystems.com/letter_avatar_proxy/v4/letter/s/bc8723/32.png) [@SuzannesTutoring.com](https://talk.atomisystems.com/u/SuzannesTutoring.com)\
**Post date:** [June 3, 2026, 4:25am UTC](https://talk.atomisystems.com/t/activepresenter-audio-editing-problems/10245/1 "2026-06-03T04:25:59Z")

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Problem: Audio lags, delays, then “not responding” crashing every time I try to edit a screen recording thru ActivePresenter

I tried chopping it up and using shorter pieces of the recording per file, and it doesn’t matter if the video is 90 minutes long or only 9 minutes long. It delays audio every time. The audio playback doesn’t start until the video has been playing for a second or two, then the audio doesn’t line up with the video nor the waveforms so I can’t see where to cut.

If I export the file, the resulting vid and audio is perfectly synced. It’s just during editing

ActivePresenter version: 10

OS: Windows 11

Notes:

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**Author:** ![Giang\_BTL](https://talk.atomisystems.com/user_avatar/talk.atomisystems.com/giang_btl/32/1677_2.png) [@Giang\_BTL](https://talk.atomisystems.com/u/Giang_BTL)\
**Post date:** [June 3, 2026, 9:52am UTC](https://talk.atomisystems.com/t/activepresenter-audio-editing-problems/10245/2 "2026-06-03T09:52:57Z")

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Hi Suzanne,  
Thank you for the information.  
Could you please send us:

- Your PC specifications (CPU, RAM, GPU, and OS version)
- The ActivePresenter log files
- The project file where the issue occurs

These will help us investigate the audio lag and crashing issue during editing.  
You can send the files to [support@atomisystems.com](mailto:support@atomisystems.com), and we’ll take a closer look at the issue.  
Best regards,

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**Author:** ![chiragjoshi](https://talk.atomisystems.com/letter_avatar_proxy/v4/letter/c/ecb155/32.png) [@chiragjoshi](https://talk.atomisystems.com/u/chiragjoshi)\
**Post date:** [September 10, 2026, 8:40am UTC](https://talk.atomisystems.com/t/activepresenter-audio-editing-problems/10245/3 "2026-09-10T08:40:33Z")

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Same thing happening my side, audio plays after some seconds.

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**Author:** ![Giang\_BTL](https://talk.atomisystems.com/user_avatar/talk.atomisystems.com/giang_btl/32/1677_2.png) [@Giang\_BTL](https://talk.atomisystems.com/u/Giang_BTL)\
**Post date:** [September 17, 2026, 4:45am UTC](https://talk.atomisystems.com/t/activepresenter-audio-editing-problems/10245/4 "2026-09-17T04:45:15Z")

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Hi @chiragjoshi,

Could you please provide your PC specifications, ActivePresenter log files, and the project file where the issue occurs?

You can send the files to [support@atomisystems.com](mailto:support@atomisystems.com) so we can investigate further.

Also, please update to **ActivePresenter 10.6.0** and let us know if the issue still occurs.

Best regards,

Giang