ActivePresenter 7 Not Compaitable with Rodecaster Pro

ActivePresenter Support Questions
1

Problem:
My Rodecaster Pro (fw 2.1) works fine in all other applications.

2021-03-18 08:41:23: Probing audio device for recording. Error: Invalid device. Retrying with default parameters
2021-03-18 08:41:23: Probing audio device for recording. Error: Invalid device.
2021-03-18 08:41:23: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-03-18 08:41:23: Preparing to record audio from: Microphone (RODECaster Pro Multichannel). Channel: 14. Sample rate: 48000. Sample Format: 8
2021-03-18 08:41:23: RLMedia: Input channel count and layout are unset
2021-03-18 08:41:23: RLAudioRecorderPrivate: Could not init audio resampler
2021-03-18 08:41:44: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-03-18 08:41:44: Preparing to record audio from: Microphone (Live Streamer CAM 513). Channel: 2. Sample rate: 44100. Sample Format: 2147483656
2021-03-18 08:41:44: Failed to open audio stream to record. Error: Invalid number of channels.
2021-03-18 08:41:44: Preparing to record audio from: Microphone (Live Streamer CAM 513). Channel: 1. Sample rate: 44100. Sample Format: 8
2021-03-18 08:41:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-03-18 08:41:49: Preparing to record audio from: Microphone (Live Streamer CAM 513). Channel: 1. Sample rate: 44100. Sample Format: 8
2021-03-18 08:41:54: Preparing to play audio to: Speakers (RODECaster Pro Stereo). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-03-18 08:41:54: Audio frames decoding started.
2021-03-18 08:42:06: Probing audio device for recording. Error: Invalid device. Retrying with default parameters
2021-03-18 08:42:06: Probing audio device for recording. Error: Invalid device.
2021-03-18 08:42:33: Probing audio device for recording. Error: Invalid device. Retrying with default parameters
2021-03-18 08:42:33: Probing audio device for recording. Error: Invalid device.
2021-03-18 08:42:33: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-03-18 08:42:33: Preparing to record audio from: Microphone (RODECaster Pro Multichannel). Channel: 14. Sample rate: 48000. Sample Format: 8
2021-03-18 08:42:33: RLMedia: Input channel count and layout are unset
2021-03-18 08:42:33: RLAudioRecorderPrivate: Could not init audio resampler
2021-03-18 08:43:49: Probing audio device for recording. Error: Invalid device. Retrying with default parameters
2021-03-18 08:43:49: Probing audio device for recording. Error: Invalid device.
2021-03-18 08:43:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-03-18 08:43:49: Preparing to record audio from: Microphone (RODECaster Pro Multichannel). Channel: 14. Sample rate: 48000. Sample Format: 8
2021-03-18 08:43:49: RLMedia: Input channel count and layout are unset
2021-03-18 08:43:49: RLAudioRecorderPrivate: Could not init audio resampler
2021-03-18 08:45:21: Probing audio device for recording. Error: Invalid device. Retrying with default parameters
2021-03-18 08:45:21: Probing audio device for recording. Error: Invalid device.

ActivePresenter version: Version 8.3.2 - 64-bit build. (Released: 2021.01.26)

OS: Win 10 Pro

Notes:

2

Hi Fluxx,

We haven’t had much experience testing with Rodecaster Pro, unfortunately.
If you need to record screen and audio at the same time, you can use another tool to record audio separately such as Audacity(https://www.audacityteam.org/).
Then, import that audio into ActivePresenter to continue editing.
We will inspect this problem whether it can be fixed or not.

Regards,
Quynh