Active Presenter 8 crashed

Good morning,
I hope you can help me…
I downloaded the free version of Active Presenter 8.
Now I’m trying it out before I decide to buy it, but I had problems when I have to publish the project.
The program shuts down… crashed.
Maybe something’s conflicting, but I don’t understand what…
Thanks for your help.

ActivePresenter Version:

MacOS High Sierra 10.13.6 operating system…

I’m sorry if I’ve got the wrong place to publish, I don’t understand any English…

Hi Betty,

Can you please send the full crash log to so we can check?


I’ve sent now thanks!